At Ruhkaya Wellness, your health and trust are our top priorities. We are committed to providing a smooth and reliable shopping experience. We truly believe in the quality of our products and want you to feel confident when choosing us.
Order Cancellation Policy
We understand that plans can change.
- You can cancel your order only before it is dispatched.
- Once the order has been dispatched, cancellation is not possible.
To cancel your order, please contact us immediately at:
support@ruhkayawellness.com (edit if needed)
No Return & No Refund Policy
- Once the order is dispatched or delivered, it cannot be returned or refunded.
- We do not offer refunds under normal circumstances.
Damaged or Incorrect Product
We ensure proper packaging, but in rare cases:
- If you receive a damaged, defective, or wrong product, please inform us within 24 hours of delivery.
- Share clear photos/video proof for verification.
After verification, we may offer:
- Replacement (if applicable)
(No refund will be provided)
Important Notes
- Products must be unused and in original packaging for any replacement consideration.
- Requests without proper proof may not be accepted.
Our Commitment
Your wellness matters to us more than anything. We are always here to support you and ensure you have a safe and satisfying experience with our products.
Contact Us
If you have any questions or need assistance:
Ruhkaya Wellness
Email: ruhkaya18@gmail.com
Phone: 8882411877