Welcome to Ruhkaya Wellness. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
All products and services displayed on this website constitute an “invitation to offer”. Your order represents an “offer” which may be accepted or rejected by Ruhkaya Wellness at our sole discretion without any prior notice.
We reserve the right to update, modify, or change these terms at any time. Continued use of the website means you agree to the updated terms.
2. Product Information
We make every effort to display product details and images as accurately as possible. However, actual colors and appearance may vary slightly depending on your device or screen.
3. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
4. Product Use & Liability
Our products are based on Ayurvedic formulations and are intended for general wellness purposes.
- Results may vary from person to person
- We do not guarantee specific results
- Improper use or misuse of products is not our responsibility
Ruhkaya Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
5. Order Acceptance
We reserve the right to accept or reject any order:
- In case of incorrect pricing
- Product unavailability
- Suspicious or fraudulent activity
If payment has been made, the amount will be refunded (if applicable).
6. Pricing & Availability
All prices and product availability are subject to change without prior notice.
7. Shipping & Delivery
We aim to deliver all orders within the estimated time. However, delays may occur due to:
- Logistics issues
- Weather conditions
- Incorrect customer details
Additional charges may apply for re-delivery if incorrect information is provided.
8. User Information
You agree to provide accurate and complete information while placing an order.
If any information is found to be false or misleading, we reserve the right to cancel the order and restrict access to our services.
9. Payment & Fraud
Ruhkaya Wellness is not responsible for any payment fraud.
The user is solely responsible for ensuring secure use of their payment methods.
10. Complaints
Any complaints regarding orders or products must be reported within 24 hours of delivery.
11. Jurisdiction
These terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of Indian courts.
Coupon Terms & Conditions
- Coupons are valid for a limited time and may be modified or cancelled at any time.
- Coupons must be applied at checkout to be valid.
- Coupons are applicable only on purchases made on the official Ruhkaya Wellness website.
- Only one coupon can be used per order.
- Coupons cannot be exchanged for cash.
- Shipping charges (if applicable) will be applied separately.
- Offers are valid while stocks last.
- Coupons are void where prohibited by law.
- Applicable taxes (if any) will be borne by the customer.